Privacy Policy


Welcome to the safalsathi.com website. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

 

Whether you pay on delivery or conveniently with one of our digital payment methods, your privacy is important to us and we keep your data secure. Please read the privacy policies mentioned below:


This Privacy Policy page explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

What is Personal Data?

 

Personal data is defined as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

In other words, personal data can be described as any information about you, which enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

You will find the personal data we use below.

 

What are your rights?

 

Under the General Data Protection, you have the following rights:

 

a) The right to know how we collect and use any of your personal data. This Privacy Policy should tell you everything you need to know, but if you need further information you can always contact us to find out more or to ask any questions using the contact details below.

 

b) The right to access the personal data we hold about you. 

 

c) The right to check and to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please get in touch with us using the contact details below to find out more.

 

d) The right to be forgotten, in other words, the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please get in touch with us using the contact details below to find out more.

 

e) The right to restrict or prevent the processing of your personal data.

 

f) The right to object to us using your personal data for a particular purpose or purposes.

 

g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

 

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way. See below to find out more about how we use your personal data.

 

For more information about our use of your personal data or exercising your rights as outlined above, please feel free to email us at info@safalsathi.com.

 

How we use your personal data?

 

We must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

 

providing and managing your account.

 

Supplying our products and services to you. Your personal details are required in order for us or our trusted local partner to enter into a contract with you.

 

Personalizing and tailoring our products and services for you.

 

Communicating with you. This may include responding to emails or calls from you.

 

Supplying you with information by email and/or by post that you have requested.  You may unsubscribe or opt-out at any time by emailing us at info@safalsathi.com or writing to us at our trading address.

 

With your permission, and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to protect your rights fully and comply with our obligations and you will always have the opportunity to opt-out.

 

We do not use automated systems for carrying out decision-making or profiling. Please get in touch with us to find out more using the contact details below.

 

How long will we keep your personal data?

 

We keep your personal data until you notify us otherwise. Our business model is based on trading software licenses to end-users through a network of distributors and dealers in Nepal. Therefore, we need to keep a trace of relationships and license holdings as long as the end-users make use of our software.